BABOR & ME

Beauty Loyalty Program

Welcome to Our Beauty Loyalty Program!

Every BABOR moment should feel extraordinary. That’s why we created b.points - our exclusive loyalty program designed to reward your love of skincare.With b.points, you’ll enjoy:
• Rewards on Every Purchase – Collect points each time you shop
• Exclusive Benefits & Perks – Insider promotions, luxury surprises
• Special Attention Just for You – Because our most loyal customers deserve unforgettable momentsJoin today and start turning your BABOR experiences into lasting rewards!

Collect B-Points!

This is how it works:

• $1 = 10 b.points
Example: A purchase worth $100 earns you 1,000 b.points.
• Join easily – Create a user account and automatically participate in our loyalty program.
• Shop anywhere – Collect b.points when purchasing your beauty favorites online, in our stores, and at participating partners.
• Redeem & enjoy – Exchange your points for exclusive benefits, gifts, and luxurious surprises.More b.points. More benefits.
• SILVER Status – from your very first b.point.
• GOLD Status – from 5,000 b.points.
• BLACK Status – from 10,000 b.points.Turn every BABOR purchase into rewards made just for you.

Already have an account?

Shop your BABOR favorites and benefit from all advantages our loyalty program offers!

Always Within Reach

With your digital customer card, your b.points balance and status are always at your fingertips. Whether you shop online or visit one of our BABOR institutes, you can easily access your rewards anytime, anywhere.

VIEW MY B.POINTS

GET REWARDED!

You can now collect exclusive b.points with the BABOR Loyalty Program and benefit from amazing advantages. As a BABOR b.points member you can earn 10 b.points per $1.00 spent on babor.com as well as VIP access to special promotions and birthday surprises.

If you already have a BABOR customer account, you don’t have to do anything else. Just keep collecting b.points.

What are the benefits?

	BABOR Silver (up to 4,999 b.points)	BABOR Gold (5,000 or more b.points)	BABOR Black (10,000 or more b.points)
Bonus with every purchase in the BABOR E-Shop Bonus with every purchase in the BABOR E-Shop For each purchase that you make via your customer account in the BABOR e-shop your personal b.points account will be credited with 5% of the purchase value. Ten b.points are equivalent to $1. For example, if you buy $100 worth of products in the E-Shop, your customer account will be credited with 1,000 b.points. (Gift vouchers, postage costs, the cost of gift wrapping as well as purchases with promotional vouchers will not be included b.points which are not converted into vouchers within 12 months of the respective purchase date or which are used to make purchases in our e-Shop, will expire.
Exclusive birthday present Exclusive birthday present On your birthday you will receive an exclusive gift. Let us surprise you!	(100 b.points)	(100 b.points)	(100 b.points)
Special Promotions Special Promotions Benefit from wonderful promotions, exclusively for our members.
A $10 voucher when you earn 2,000 or more b.points A $10 voucher when you earn 2,000 or more b.points When you earn 2,000 b.points you can use them in the online shop.
Early Bird Shopping Early Bird Shopping Join in and shop for fantastic new products and sensational promotional offers.
Free delivery Free delivery Even small items can be conveniently delivered to your home – for free		1x	always
Chance to win a curated Beauty Box giveaway Chance to win a curated Beauty Box giveaway We are opening a new BABOR VIP Store and you can be there. You will automatically take part in the draw, and with a little luck you will be on the guest list.

How do I earn points?

Find out here how many b.points you can earn from different activities & get started right away.


Register for the loyalty program Register for the loyalty program As a one-off thank-you gesture for registering, you will receive your first b.points as a gift from BABOR. We hope you enjoy them!	100 b.points
Register for the Newsletter Register for the Newsletter With our Newsletter you are always up-to-date. Register now and collect your one-off b.points.	50 b.points
Set up your personal profile Set up your personal profile Set up your personal profile with the Product Advisor and receive one-off b.points. Benefit from individual product recommendations.	100 b.points
Purchase in the BABOR E-Shop Purchase in the BABOR E-Shop We will reward every purchase with b.points as soon as you register.	10 b.points per $1.00 purchase value minus return
Your birthday Your birthday Tell us your birthday and we will give you valuable b.points on the day.	100 b.points
Encourage a friend to make a purchase Encourage a friend to make a purchase Receive valuable b.points for the first purchase by a referred friend.	5 b.points per $1.00 purchase value minus return

For details, please see the Terms & Conditions of the BABOR b.points Loyalty Program

How do I join?

Simply create an account in our BABOR online shop to enroll automatically.

What information is required to sign up?

We collect the information needed to manage your account and rewards, including:

Contact details

Order history

Account registration information

For more information, please refer to our Privacy Policy.

Will I receive marketing emails?

Only if you choose to subscribe to the BABOR newsletter.

What is the digital membership card?

BABOR&me uses a digital membership card instead of a plastic card as part of our sustainability commitment.

Your digital card gives you access to:

Your b.points balance
Membership tier
Rewards status

After registration, you’ll receive an email with a link to add your card to your mobile wallet.

Supported wallet apps:

Apple Wallet (iOS)

Wallet apps via Google Play (Android)

You can also view your points and status anytime in your BABOR online account.

What are the benefits of joining BABOR&me?

As a member, you’ll earn b.points on every online purchase and enjoy:

Discounts redeemed with b.points

Exclusive gifts and rewards

Tier-based benefits

Member-only offers

How much are b.points worth?

You earn b.points equal to 5% of your purchase value.

10 b.points = $1 reward value
Example: Spend $100 and earn 1,000 b.points.

How do membership tiers work?

Your tier is based on active b.points earned within the calendar year.

SILVER — Entry level

GOLD — 5,000+ active b.points

BLACK — 10,000+ active b.points

GOLD and BLACK status remain active for 12 months after qualification.

Do my b.points expire?

Yes. b.points expire 12 months after the purchase date.

What happens if I don’t maintain the required b.points for my tier?

If the required number of active b.points is not reached by December 31, your membership tier will adjust accordingly for the following qualification period.

How do I cancel my membership?

To cancel your membership, contact our Customer Care team at [email protected]

What happens to my b.points if I cancel?

If you have 2,000+ b.points, you’ll receive a voucher for your available balance.

If you have fewer than 2,000 b.points, your points will expire upon cancellation.

What happens to my personal data after cancellation?

Your data will be deleted in accordance with applicable legal retention requirements and our privacy policy. [https://us.babor.com/service/shop/privacy]

Is my membership transferable?

No. BABOR&me memberships are personal and non-transferable.

How do I redeem b.points?

You can redeem b.points online in two ways:

Apply points directly toward a purchase

Convert points into a voucher for future use

Where can I redeem b.points?

b.points can only be redeemed online and in the country where they were earned.

Can I redeem b.points at any time?

b.points become redeemable once you reach 2,000 active b.points.
Points earned from purchases become active after the 14-day return period has passed.

What should I do if my b.points are missing?

Please contact our Customer Care team at [email protected]